1. Purchase Process
Please kindly follow the below steps:
Step 1: Find the products you want to purchase
Step 2: View prices and details of that product, if you agree to order, click Add to Cart
Step 3: You complete the purchase information as guided
You may enter the coupon code in the “Apply Coupon” section so discounts could be automatically applied to your orders
Step 4: Make payment
You can select either “Cash on delivery “or “Bank transfer” payment options.
Step 5: After receiving your order, BareSoul will send the order confirmation to your provided email. Our staff may contact you to clarify information, if needed
Step 6: Products are delivered to your assigned addresses.
2. Payment Method
Two payment methods are made available at your discretion: Cash on deliver (COD) ( currently available in Hochiminh only) and Payment Transfers. Our account information will be provided as you progress to the payment step.
3. Delivery process
Upon receipt of your order, BareSoul will process the goods and deliver the goods to our shipping partner within 1-3 business days upon request.
BareSoul does not directly deliver goods but selects specialized delivery partners.
Delivery time (in normal conditions):
Ho Chi Minh City: 1 – 2 days
Other provinces: 2 – 7 days
The delivery time will be longer during high season (Holidays, Tet) or unforeseen conditions (bad weather, floods, accidents ..)
BareSoul reserves the order for 3 business days. After this deadline, if no confirmation is received (if needed) and / or payment made by the buyer, we will assume a cancellation from the buyer. If the buyer confirms and / or pays after this period, BareSoul will consider this a new order and accept or reject the delivery based on our inventory level, current price, shipping cost and delivery time.
If you need any further assistance for shopping, please do not hesitate contact us.